NEDlabs Privacy Policy

Last Updated: Oct 19, 2026

What we collect

We collect only the information necessary to connect with potential clients:

• Contact information (through submission form)
• Project inquiry details (through submission form)
• Website usage data through cookies

How we use your information

Personal Information: Used solely for sales outreach and client communication. We don’t share, sell, or use your personal data for any other purpose.

Cookies: Used only for advertising and website analytics to understand how visitors find us.

Data protection

• Your information is stored securely and accessed only by authorized team members
• We don’t share your data with third parties except our advertising platforms for attribution
• You can request deletion of your information at any time

Your rights

• Request a copy of your data
• Request deletion of your data
• Opt out of communications
• Disable cookies through your browser settings

Contact

Questions about this policy? Email us at [hi@nedlabs.ca] or call [1-866-644-2526].

SMS Privacy Policy

1. Information We Collect
If you choose to opt in to our SMS text messaging program, we will collect your mobile phone number and your explicit consent to receive messages from us.

2. How We Use Your Information
We use your mobile phone number strictly to send you the text messages you requested (such as appointment reminders, account alerts, or promotional offers) and to manage your opt-in/opt-out status.

3. Information Sharing
We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

SMS Terms and Conditions

1. Program Description: By opting in to SMS messages from NEDlabs, you agree to receive automated text messages regarding engaging in business with us from our toll-free number: [1-866-644-2526].

2. Message Frequency: Message frequency will vary depending on your interactions with us.

3. Pricing: Standard message and data rates may apply to all messages sent to or received from us. Please consult your wireless provider for details on your specific plan.

4. Cancellation (Opt-Out): You can cancel the SMS service at any time. Just text “STOP” to the short code or toll-free number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

5. Customer Support: If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at [hi@nedlabs.ca] or by calling [1-866-644-2526].

6. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

7. Privacy: Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier’s name, and the date, time, and content of your messages. We will not share your opt-in data or consent with third parties for their marketing purposes. Please review our Privacy Policy for more information on how we handle your data.

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This policy applies to NEDlabs’ website and services. We may update this policy occasionally and will post changes here.